Refund policy

We want you to love your LOGA HAIR. If something isn't right, here's how returns work:

•  You have 14 days from delivery to request a return.
•  Items must be unworn, unwashed, and in their original condition with all packaging.
•  For hygiene reasons, wigs or bundles that have been worn, washed, cut, or altered cannot be returned.
•  To start a return, email us at Logahairshop@gmail.com with your order number and reason.
•  Once we receive and inspect the item, we'll notify you of approval or rejection.
•  Approved refunds go back to your original payment method within 10 business days.
•  Return shipping costs are the customer's responsibility unless the item arrived damaged or incorrect.
•  If your item arrived damaged or we sent the wrong item, contact us within 48 hours of delivery with photos and we'll make it right — replacement or full refund, your choice.

Sale or discounted items are final sale unless damaged or incorrect.